Women’s Advocate


  • The Women’s Advocate will report to the Operations Manager
  • Provide support and assistance to women and children living in the Emergency Shelter
  • Advise the Operations Manager on concerns as required
  • Assist the Operations Manager in the overall operation of a 24 hour shelter
  • Assist with the answering of phones and monitoring of security systems after business hours as needed
  • Work safely at all times and to report any workplace hazards on a timely fashion
  • Report promptly to the Operations Manager any suspected health or safety issues that could compromise the safety of residents or other staff


  • Post-secondary diploma or degree in human or social services or equivalent combination or education and experience
  • Demonstrated basic knowledge of the following issues:  Homelessness, Woman Abuse, Addictions, Mental Health Issues and Women’s Issues
  • Excellent oral and written communication skills
  • Confident decision maker and problem solver with demonstrated critical thinking skills
  • Strong conflict resolution skills
  • Ability to intervene in a crisis situation
  • Ability to multi task and work in a fast paced, changing environment
  • Demonstrated ability to work independently as well as with a team


Accountability, Adaptability, Client Focus, Communication, Creativity and Innovation, Decision Making, Ethics and Integrity, Leadership, Negotiation, Networking/Relationship Building, Organizational/Environmental Awareness, Problem Solving, Resilience, Result Focus, Team Work, and Time Management

 Please send resume and letter of interest to:

Program Manager Niagara Falls:

Candice Stewart

email: cstewart@ywcaniagararegion.ca

t: 905-988-3528 ext. 4021 | f: 905-988-3739

6135 Culp Street, Niagara Falls, ON L2G 2B6